FAQ's

You can purchase online by creating an account here, or through any of our registered vendors

It will take 2-3 working days to be reflected on your account

A new password can be recreated, however, it must be verified through OTP or other verification method

When you are participating in the Just3 draw and in case your “my3Number” match with the the just3 lucky numbers in the exact order from left to right it is considered as straight, in case your “my3Numbers” match with the Just3 lucky numbers but in the reverse order from right to left it is considered as reverse, and if your “my3Numbers” match with the Just3 lucky numbers in mix order it is considered as mix

“my3Number” is the 3 numbers you choose upon purchasing and donating bottled water and choosing to participate into the draw, my3number will have a raffle ID which will be used to enter into the raffle draw game for the Grand prize of AED 1 million.

Lucky3Numbers is the 3 balls chosen by the Draw Machine.

Yes, you can convert your winnings to purchase new tickets.

After receiving the order of withdraw Little Draw will take 07 to 60 working days to release the winning amount, after which it will be processed by the financial institute, if any charges are occurred for the withdrawal it will be deducted from the winning amount.

Up to 12 lines can be purchased in each category totaling 12*4 = 48 in each purchase.

Facebook , Instagram, Youtube and Tik-tok.

All purchased tickets before the draw by 05 Minutes can participate in the nearest draw, if a ticket is purchased before the draw in less than 05 Minutes it will be considered in the next upcoming draw. The ticket purchase timing might change without prior notice subject to Dubai Government representative request.

All transactions are charged in UAE Dirham (AED). You may use any Debit/Credit Card of your local currency but the amount will be deducted in AED.

There are 4 categories of ticket you can purchase, AED 10, AED 20, AED 50 and AED 100 making us UAE’s most affordable raffle draw ticket and easiest to win.

Simply match 3 numbers out of 3 to win.

Just3 Draw live will be hosted Tri-Daily which means every other day (ie) Monday, Wednesday and Friday @ 08:00 PM UAE Time every week days.

We accept Debit and Credit Card for online purchases, and additional cash payment can be made from any of our registered sellers.

All tickets are non-refundable. In case of technical issues please write to customer service at support@littledraw.ae.

You should receive an email confirmation as soon as your transaction is processed and successful. Please check your spam/junk mailbox. In case of no email, please contact our customer care at +971 4 33 9 8880 or write to customer service at support@littledraw.ae.

If you notice an error in the information on your ticket before the draw, please contact customer service our customer care at +971 4 33 9 8880 or write to customer service at support@littledraw.ae to correct it within 24 hours of purchasing the ticket.

Yes! You may purchase an online ticket and participate in the draw.

If you live outside UAE and win, we will do a bank transfer to send the winning money. Any deductions caused by third party for transferring the prizes, will be borne by the winner.

Yes you must be over legal age in UAE or from your location during purchase of the ticket.

Winners list will be posted on our website and social Medias.

Please contact customer service at +971 4 33 9 8880 or write to customer service at support@littledraw.ae.

Little draw or any of its affiliates will not ask for any credit card information, be aware of scam, in case of suspicion please contact Customer Service at +971 4 33 9 8880 or write to customer service at support@littledraw.ae.

The mentioned price include VAT amount, hence no additional payment for VAT to be done.

Our Office is open from 9am to 5pm.

You may Contact Customer Service by emailing support@littledraw.ae or calling at +971 4 33 9 8880.

No, you don’t have an option to update the mobile number but instead have an option to update the Email ID through OTP verification.

Yes, you have an option to "Delete Account" but the account will be active for 30 days from the date of request and after which the account will be deleted permanently.